Quality Commitment

All of RockSol’s services are conducted within the framework of our Quality Management System (QMS). The QMS reflects the RockSol quality culture and defines the framework for achieving quality in our work.  Established processes and procedures are defined in the Quality Management System. The RockSol QMS combines established processes with emphasis on the needs of our clients. We are devoted to quality and continually strive to exceed client expectations. To achieve this, we couple our Quality Management System with our core values:

• Professionalism: Our firm is one of the leading firms in the area. By combining our expertise, experience, and the energy of our staff, each client receives close, personal, professional attention. We pride ourselves on our high standards, service, and specialized staff. In order to exceed expectations, we enlist the expertise of the entire firm to assist in meeting our clients’ needs.
• Responsiveness: One of the benefits of being a small firm is that we quickly focus resources to meet the needs of our clients. Clients who choose our firm rely on expert consulting, fast service, accuracy, and flexibility. Through hard work, RockSol has earned a reputation of responsiveness based on our diverse knowledge, our dedication to our projects, and our ability to respond quickly to client requests.
• Quality: Our firm’s reputation reflects the high standard of quality we demand of ourselves. We feel it is extremely important to continually educate ourselves professionally to improve our technical expertise, knowledge base, and service to our clients. Our high quality service and repeat customers are a result of our excellence.

Our core values combined with our QMS results in superior service to our clients and helped us earn ISO 9001:2015 certification. We take pride in our outstanding record of providing quality work – on budget and on time – and consistently delivering superior client service.